Warranty

Warranty and Support Terms

Warranty Coverage
The sauna is covered by a three (3) year warranty, which includes both parts and labor. During this period, any manufacturing defects or operational faults will be repaired or replaced at no additional cost to the purchaser.

Post-Warranty Services
Upon expiry of the initial warranty period, repair and replacement services will continue to be available. Such services will be provided strictly at cost price, without profit margins or additional service charges beyond the actual expenses incurred.

Parts Availability
The supplier guarantees the availability of all necessary replacement parts for a minimum of seven (7) years from the date of purchase. This ensures that maintenance and repair of the sauna can be conducted without risk of discontinued components.

Technical Support
Lifetime technical support is included as part of the after-sales service. The supplier will assist customers by coordinating with professional technicians within Australia, ensuring that qualified assistance is accessible whenever required.